The Controversy of Chatbot Therapy: Balancing Risks and Benefits
Within the mental health field, chatbot treatment has gained both attention and controversy in recent years. Artificial intelligence (AI) is being used in this novel therapeutic method to offer people support, direction, and even interventions for a range of mental health issues. Like every technological development in healthcare, chatbot therapy is controversial, but the debate is on how to strike a careful balance between its advantages and disadvantages.