In the long-term care industry, Skilled Nursing Facilities (SNFs) must comply with the Centers for Medicare and Medicaid Services (CMS) regulations for submitting claims and receiving payments electronically. This requirement applies to various claim types, including Medicare, Medicaid, Veterans Affairs (VA), and private insurance claims. As the healthcare industry increasingly relies on digital infrastructure for these processes, the risk of system breaches and inefficiencies also grows. This case study examines the billing challenges faced by an SNF in California and how 24/7 Medical Billing Services resolved these issues after a major technical disruption.

In the long-term care industry, Skilled Nursing Facilities (SNFs) must comply with the Centers for Medicare and Medicaid Services (CMS) regulations for submitting claims and receiving payments electronically. This requirement applies to various claim types, including Medicare, Medicaid, Veterans Affairs (VA), and private insurance claims. As the healthcare industry increasingly relies on digital infrastructure for these processes, the risk of system breaches and inefficiencies also grows. This case study examines the billing challenges faced by an SNF in California and how 24/7 Medical Billing Services resolved these issues after a major technical disruption.